This Refund & Return Policy explains how refund requests are handled for our services.
1. Service-Based Nature
Our offerings are primarily service-based and digital in nature. As such, once work has commenced or services have been delivered, refunds are generally not applicable.
2. Eligibility for Refunds
Refunds may be considered if services have not yet started, or if we are unable to deliver the agreed service due to internal reasons.
3. Partial Refunds
In cases where a project is partially completed, refunds may be issued proportionally based on completed work and incurred costs.
4. Non-Refundable Situations
Refunds will not be issued for delays caused by the client, changes in project scope, or dissatisfaction unrelated to service delivery.
5. Refund Request Process
Refund requests must be submitted in writing, clearly stating the reason for the request. Each request is reviewed individually.
6. Processing Time
Approved refunds will be processed within a reasonable timeframe using the original payment method whenever possible.
7. Policy Modifications
This policy may be updated at any time without prior notice. Changes will take effect immediately upon posting.